Privacy & Return Policy
Brilliant Concepts is committed to protecting your privacy. The information we collect from you is used only to process your order.
What information do we collect?
When you place an order, we need to know your name, e-mail address, mailing address, credit card number and expiration date. This allows us to process and fill your order and send your confirmation information.
How does Brilliant Concepts protect your information?
Brilliant Concepts uses a SECURE SERVER for collecting personal and credit card information. The secure server layer (SSL) encrypts all of the information you enter before it is transmitted over the internet and sent to us. In other words all your information is scrambled before it is sent out over the internet to us.
What about cookies?
Brilliant Concepts does not use “cookies.” Cookies are small pieces of information that are stored by your browser on your computer’s hard drive.
What about disclosing information to outside parties?
Brilliant Concepts does not sell, trade, or rent your personal information to others. We may provide statistics about our customers, sales, traffic patterns, and related site information to reputable third party vendors, but these statistics will never include personally identifying information.
Brilliant Concepts may release account information when we believe, in good faith, that such release is reasonably necessary to 1)comply with law, 2)enforce or apply the terms of any of our user agreements, 3)protect the rights, property or safety of Brilliant Concepts, our users, or others.
In Summary:
Brilliant Concepts is committed to protecting your privacy. We use the information we collect to make purchasing as simple as possible. We do not sell, trade or rent your personal information to others.
Your Consent:
By using the Brilliant Concepts web site, you consent to the collection and use of this information by Brilliant Concepts. If we make any changes to our privacy policy, we will post those changes on our web site so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.
Brilliant Concepts cannot be held liable for damage or misdoings of other sites linked or otherwise.
Questions?
If you have any questions please e-mail us at info@brilliantconcepts.biz
RETURN POLICY
If you are not satisfied with your purchase from Brilliant Concepts, call 1-406-656-7700 within 14 days of the receipt of your product. If the item is returnable and you send it back to us unopened and in the original box we will offer you a refund based on your original payment method. If you are purchasing the Flex LED Light products, which are made to order, follow the limited warranty instructions. You may return product to 1804 Monad Rd., Billings Mt.59102. All damage and shortage claims should be made within 3 days of delivery. If damaged upon arrival you have the right to refuse product. Brilliant Concepts will pay return shipping costs if the return is a result of our error,(incorrect item or defective item.)You should expect to receive your refund within 4 weeks. We will notify you via e-mail of your refund once we’ve received and processed the returned item.
